Interpersonal Mediation: Cultivating Dialogue that Heals

Conflict—uncomfortable, inevitable, and often misjudged—is an invitation. Not to discord, but to transformation. In nonprofit settings, where stakes are high and passions deep, interpersonal conflicts can erode trust and derail mission. Yet through thoughtful mediation, conflict becomes fertile ground for rebuilding relationships, fostering understanding, and catalyzing resilience.

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Steps in Interpersonal Mediation: A Guide

Interpersonal mediation is a powerful tool for resolving conflicts, fostering understanding, and building bridges between individuals. Drawing inspiration from the works of Jennifer Beer and Caroline Packard, particularly their insights in The Mediator's Handbook, this article outlines the essential steps in the mediation process. These steps provide a structured yet flexible framework for mediators to guide parties toward resolution.

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