Client Testimonials

Mark’s approach is simple, clear, and effective. It’s easy to get bogged down in the complexities of the organization, the work, and the personalities involved.  Through his leadership, Mark was able to very quickly get everyone focused and working through actionable topics in a way that didn’t allow much room for the usual conflicts to surface and trip things up. Jen, President of the Board, Mercer Island Saddle Club.

“After working with Mark for a few months, I learned how to lead. Mark taught me to lead by listening, using just a few questions to provoke input and discussion among a team.  He challenges the status quo on how to promote productivity. He brings a wealth of knowledge and strategies on how an organization strengthens its presence in the community. Mark took the skills I brought to the table and built on them. The foundation he created remains a catalyst for my program’s success.  I’m proud not only to call Mark a mentor, but a friend!”  Robert Taylor, Program Manager, Compass Housing Alliance Shelter at First Presbyterian, Seattle

Mark Smutny has been a tremendous addition to the King County Mobility Coalition and our work to improve transportation for all in King County. To improve our inclusive planning processes, Mark led two World Café strategy sessions. He helped one hundred thirty stakeholders brainstorm big, bold ideas. Mark’s care in walking us through the innovative process and generating outcomes that will support our work for years to come was deeply appreciated. Staci Haber, Senior Manager, King County Mobility Coalition.

“When the residents of Downtown Pasadena were organizing to create their own city council district and to improve and celebrate our walkable urban neighborhood, Mark lent us crucial support and advice. We wanted a community organization that has the political power to get things accomplished in City Hall. We needed a true grass-roots movement to engage neighbors. Mark led us through a World Café visioning effort that tapped the best ideas of residents and focused our work for maximum impact. As a result, the City of Pasadena’s General Plan, which guides development for the next thirty years, strongly emphasizes the importance of walkability and urban vibrancy that he helped us design. Several important Complete Streets projects that will create a better city are underway as a result of Mark’s visioning leadership and on-going support. Mark has a passion for building community—connecting people and creating peace. We really benefited from his work and friendship.” Jonathan Edewards, President, Downtown Pasadena Residents’ Association

“Mark Smutny is very experienced in assisting churches, nonprofits and community organizations with recapturing their vision and creating a dynamic and engaging plan for the future. He is easy to work with, thoughtful and creative. He is talented at including key stakeholders in the strategic development and planning process. He possesses the ability to assist organizations develop a clear vision for the future. I would recommend Mark for any organization that is seeking to clarify its vision and re-energize its constituents.” Nancy Davidson, Executive Director, The Foundation for Living Beauty, Pasadena, CA

“I highly recommend Mark Smutny as an organizer, consultant and strategist for community development work.  Mark was instrumental in engaging community stakeholders through retreats, World Cafes, and other tools to empower citizens to make Pasadena’s downtown a safer, more walkable and prosperous destination.  Mark was tireless in putting Pasadena’s downtown before city leaders, both staff and elected officials, to achieve the downtown’s objectives.” Marsha V. Rood, FAICP, Vice-President, Downtown Pasadena Neighborhood Association