Interpersonal mediation is a powerful tool for resolving conflicts, fostering understanding, and building bridges between individuals. Drawing inspiration from the works of Jennifer Beer and Caroline Packard, particularly their insights in The Mediator's Handbook, this article outlines the essential steps in the mediation process. These steps provide a structured yet flexible framework for mediators to guide parties toward resolution.
Holding Calm Amid Chaos: Lessons from Managing a Downtown Seattle Homeless Shelter In the heart of downtown Seattle, I had the privilege—and the challenge—of managing a homeless shelter…
De-escalation techniques can vary depending on the situation, but some generally effective strategies include: Active Listening Pay full attention to the person you're communicating with, demonstrating understanding, and validating their…
Announcing Nonprofit Conflict Resolution Services Greetings from Helping Nonprofits Thrive, your go-to source for practical tools and insightful theories to fortify your inclusive leadership skills. We believe in building inclusive…