De-escalation techniques can vary depending on the situation, but some generally effective strategies include: Active Listening Pay full attention to the person you're communicating with, demonstrating understanding, and validating their…
RESPECT: Rules for the Road of Effective Communication RESPECTFUL Communication Guidelines serve as a foundation for facilitating effective communication within diverse and sometimes conflicted groups. Diversity encompasses various aspects, extending…
The Timeline Exercise and the Path to Greater Organizational Health Introduction The timeline exercise is a great way for an organization to discover new energy, heal wounds, or come to…
Meetings: From Deadly Dull to Delightfully Dynamic! We aspire to lead meetings marked by inclusion and engagement, where energy and excitement bubble and brew. Our aim is to create a…
The Power of Inclusive Strategic Planning: A Guide to Thriving Organizations Strategic planning is the backbone of organizational success, providing a roadmap for navigating change, embracing innovation, and ensuring system-wide…
Conflict and the Art of Listening Well Listening well when facing conflict and criticism can be difficult, yet it is essential for effective communication. When we are criticized, our instinct…